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Family & everyday care

Walk-In Care

Getting medical attention shouldn’t feel like a day-long marathon in a waiting room.

Patient smiling at the clinic reception desk

Who Will Benefit From This Service?

This service is designed for individuals with non-life-threatening medical needs who require prompt attention. This is ideal for:

  • Acute Illness Sufferers

    Individuals experiencing sudden symptoms like earaches, sore throats, urinary tract infections (UTIs), or seasonal flu.

  • Minor Injury Cases

    People with sprains, strains, minor burns, or small lacerations that require professional cleaning or stitches.

  • Busy Families

    Parents whose children wake up with a fever or rash and need a quick medical evaluation without an ER wait time.

  • Travelers & New Residents

    Those who are away from home or don’t yet have a local family doctor but require a prescription refill or medical assessment.

  • Health-Conscious Workers

    Individuals who need a quick clearance, TB skin test, or a medical note for work or school.

About Our Walk-In Services

What is the average wait time?

Wait times vary depending on the time of day and patient volume, but we pride ourselves on being significantly faster than a hospital emergency room. You can often check our current wait times online or by calling ahead.

When should I go to the ER instead of a Walk-In?

Walk-in clinics are for non-emergencies. If you are experiencing chest pain, difficulty breathing, severe allergic reactions, or major trauma, please call 911 or head to the nearest Emergency Department immediately.

Do I need to bring anything with me?

Please bring a valid provincial health card (like OHIP) and a list of any current medications you are taking. If you are seeking a refill, bringing your previous prescription bottle is very helpful.

Is Walk-In Care covered by provincial insurance?

Yes. In most provinces, basic walk-in consultations with a physician are covered by your provincial health plan. Services not covered by provincial plans (like certain travel vaccinations or specific forms) will be discussed with you upfront.

Can I get lab work or X-rays done during my visit?

We perform many rapid tests on-site. For more complex imaging like X-rays or ultrasounds, our doctors will provide you with a requisition to a nearby diagnostic imaging center.

What if I need a follow-up?

If your condition requires ongoing monitoring, we can schedule a follow-up appointment with one of our staff physicians or provide you with the necessary documentation to follow up with your regular doctor.

Book an Appointment for Walk-In Care

Request a time online and our team will call you back to confirm, or call the clinic directly.

Mon–Fri 9am–5pm, Sat 9am–4pm